Your iPad is too far behind in iOS/iPadOS upgrades/updates. The official Apple released OS upgrade/update version/s will not be present or be able to be installed whilst Apple OS Beta software installations are currently active and running. If it is you'll need to remove/uninstall it. Make sure your iPad is not running any test, Beta iOS/iPadOS software. Ensure that your installed version of iTunes has been updated to the most recent version the essential device drivers are included. If a computer is required, as is likely, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your iPad is too far behind the current version, updating from iPad settings won't be possible. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.Īs already stated, in some circumstances you may need to use a computer to perform the update*. You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. How to uninstall iOS beta software - Apple Support This support page provides the necessary information to remove the beta from your iPad: If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. Genius Bar Reservation and Apple Support Options - Apple Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist. (*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Update your iPhone, iPad, or iPod touch with the Finder - Apple Support Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support Update to the latest version of iTunes – Apple Support Ensure that your installed version of iTunes has been updated to the most recent version the essential device drivers are included.ĭownload and use iTunes for Windows – Apple Support To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). IOS update and restore errors – Apple Supportīe aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update*. If your iPhone, iPad or iPod touch won’t update - Apple Support If you can't update or restore your iPhone, iPad or iPod touch – Apple Support Update your iPhone, iPad or iPod touch – Apple Support If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
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